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In addition to our tailored soltuons we gladly provide to our customers. We are delighted to announce that we have also created some neat products that are available to all consumers at affordable prices. While we may have just a few products available now, rest assured a few more are in development.

 

Platinum CMS SEO Friendly: This is basically a content management system that is very easy to use and maintain here are some key points about it:

  • No HTML or any scripting language needed (we took care of that part for you).
  • All of the web pages created through our CMS (Content Management Solution) are search engine friendly and well optimized for Google, MSN, Yahoo, Lycos, and a many more.
  • All the pages are clean coded and can easily be customized.
  • All of our products come with 1 year support and include 4 hours of customization.
  • GuruSquad will always stand by all its prodcuts and offer you the customer serivce you deserve.
  • Our Platinum CMS SEO Friendly solution can be either hosted with us, or you can host it on your own web server, we will assist you with the installation and make sure you are up and running.

 

(In Development)

  • IT Asset Tracking: Currently our Senior developers working on developing an IT asset tracking system that will assist IT Department track their hardware resources (laptops, PCs, Aircards, Blackberries, Phones, Projectors...etc). All these resoruces will have history, serial numbers, repair log and so forth. Rest assured many bells and whistles will be there including email remiders tracking the users that checked out loaners and have not returned them on time, good reporting power. Best of all, this will be a web based application that can be hosted anywhere (with us or on your servers) where if you have multiple offices, all your different IT staff can access with remotely from their offices and not notice a delay (you no longer need to have one for each site)

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  • IT Helpdesk System: Currently our Senior developers working on developing a Helpdesk system that will be very easy to use and navigate for the users and the IT Staff. We have researched, interviewed and analyzed many IT departments and have drawn our conclusions, and now it is time to put our conclusions to work and will be coming out with a Helpdesk system that has the following features and more:
        • Web Based that is accessible from anywhere so other IT Staff in remote locations can access it and work with it (one central database).
        • Easy to navigate and slick in its performance so that the IT staff does not have to wait on pages loading.
        • Email reminders to the IT Staff about certain tasks.
        • Email templates for frequently asked questions.
        • Drill down reporting.
        • SLA Escalation.
        • Customizable.
        • Email notification when tickets come (for all, or for VIPs).
        • Multiple groups so that you can have certain requests assigned to certain groups automatically.
        • Tickets can be created via emails even users can be created they did not have an account automatically (optional)
        • Chatting feature. A user can come in to the support site and chat with any available tech support.
        • many and many more.

 

These are some of the products that are in our pipeline, if you have any questions please do not hesitate to email us at info AT Gurusquad DOT com. If you have any ideas or in need of any special application that you cannot find around or for a decent price, please by all means feel free to contact us, we will listen to all your suggestions.

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